PROFESSIONAL EXPERIENCE
CONFIDENTIAL COMPANY, Florida USA (New Hire)
Information Assurance Security Specialist 2, 2012 to Present
NATIONAL BUSINESS COALITION ON HEALTH, Washington DC (Selected Long-Term Engagement)
IT Consultant/Systems Administrator, 1997 to 2012
On long-term contract, provide technical administration to non-profit organization encompassing nearly 60 employer-led coalitions nationwide with 10K+ member companies and 34 million employees and dependents. Orchestrates design, implementation, security and support of Windows Server 2003/XP-SP3-based network. Optimizes network settings and performance, upgrading or repairing hardware and software to ensure competitive performance. Administers user accounts, file share permissions, security issues and solutions, operating system patches and backup strategies. Supports, monitors, tests, troubleshoots and resolves Windows XP, 7 or COTS software issues. Recommends, schedules and performs hardware repairs. Provides remote end user support for all LAN-based applications and desktop-related issues. Installs and configures workstations and peripheral devices.
Key Contributions:
Integrated Apple/Macintosh technology into a Windows 2003 domain controller infrastructure without AppleTalk, including laptop-desktop remote control, iPhones and VPN.
Installed 802.11b/g/n wireless networks.
Installed, supported, monitored and tested hardware and software issues pertaining to desktop computing devices including PCs, laptops, handhelds and printers.
Performed Windows 7 refresh.
Managed all facets of Information and Communications Technology (ICT) project implementation for corporate and non-profit clients, primarily in medical offices and small businesses. Assessed user needs and briefed decision makers on functional, business, and technical requirements.
Designed, implemented and supported ICT networks. Expanded ICT infrastructures and increased offices’ productivity, efficiency and accuracy, encompassing all facets of business technology, digital telephony, patient management and scheduling, vendor contact management system, medical photography storage, regulatory compliance, Internet and e-commerce.
Administered and maintained server hardware & software, ensuring backup procedures were in place, monitored and tested. Created and maintained documentation on IT processes.
Trained staff on professional digital presentations and digital video production for domestic and international marketing efforts.
Identified and worked with external vendors to select network hardware and software to meet medical practices’ actual and potential needs. Supervised internal and vendor technical teams. Built and maintained vendor relationships and managed purchase of hardware, software and other IT supplies. Ensured that IT assets were responsibly inventoried.
MCLANE ADVANCED TECHNOLOGIES, Temple, TX
Route Clearance Vehicle-Forward Repair Activity (RCV-FRA), Kuwait
Senior Systems Administrator, 2009 to 2010
Provided system administration and SASMO/CSSAMO expertise in Kuwait to ensure optimal availability of SAMS-E within STAMIS 24/7 environment for military clients of value-added logistics and IT service provider (VSE Corp). Installed and sustained dual tower Windows Server 2003 / 26 workstation XP-SP3 / Oracle 11g network and system components to ensure 99.9% uptime. Re-configured the SAMS-E peripheral 128-AES encrypted wireless network integrating Windows IIS, Air Fortress wireless bridge, 4 Cisco access points and 10 Intermec CK61 RFID handheld computers. Administered COTS software, workstations, printers, managed switches, CAT5e and fiber optic cabling.
Key Contributions:
Civilian Contractor.
Served as Windows subject matter expert (SME) to swiftly and accurately resolve user issues, including software glitches and hardware failures.
Resolved problematic 802.11b wireless network with detailed analysis and corrective measures approved by senior management for implementation.
Personal Daily Situation Report format adopted as de facto standard for all McLane RCV-FRA-Kuwait staff reporting status to management.
Automated procedures for continuous system hardness and security with customized deployment of Army-approved Information Assurance Vulnerability Assessment (IAVA) releases, antivirus updates, Windows updates and patches.
Recommended, analyzed and supervised staff resolution of RETINA detected security vulnerabilities on travel laptops issued by McLane for use on and off-site.
Improved deployment and installation of SAMS-IE software upgrades which impacted all network components and streamlined implementation time by 50%.
Proposed, developed and installed system components, including scripts.
Devised interactive training materials based on static corporate models; Trained 15+ internal staff on computer networking and configuration of peripheral devices.
Framed technical specifications for relocation of SAMS-IE network hardware to new VSE/MAT/USG facility.
Received Outstanding Human Resources Performance Review.
SRA INTERNATIONAL, Fairfax, Virginia
Hawaii, Kuwait, USA Military Bases
Senior Systems Engineer 3, 2005 to 2008
Collaborated with eight project managers throughout system deployment and coordinated technical provision with 30 internal TIS staff and more than 50 military team members to propel project completion. Trained team members on hardware, software, and networking operations. Supported CONUS and OCONUS military installations within mainland United States, Hawaii, and Kuwait by resolving system issues for STAMIS with proven SASMO/CSSAMO expertise. TC-AIMS II technical liaison for live deployments from Hawaii. Installed, monitored, operated and maintained NIPR network hardware and software, including servers, laptops, and peripheral RFID equipment. Extensively leveraged Ghost imaging. Implemented DOIM, DISA and AGM (Army Gold Master) security measures and disaster recovery procedures.
Key Contributions:
Civilian Contractor.
Was SME for diverse professionals, agencies, and divisions; frequently requested by project managers to lead system implementation field assignments.
Conducted extensive training sessions for SRA, PM-TIS and U.S. Army personnel.
Recognized for discovery of a Radio Shack USB/Serial cable which enabled full assimilation of new TC-AIMS II laptops with legacy RFID and AIT field hardware; distributed to all U.S. Army installations by PM-Transportation Information Systems.
Personal Situation Report format adopted as standard for all fielding staff reporting status to SRA and US Government management.
Redesigned technical infrastructures for three military combat zone deployment installations in Kuwait and requested by name to perform hardware and software upgrades for U.S. Army 1179th Deployment Support Brigade (Kuwait) and 25th Infantry Division, Wheeler Air Force Base (Hawaii).
Filmed, edited, and produced 1394th Halfway, a Ulead video featuring active duty TC-AIMS II military personnel celebrating 50 percent completion of deployment, selected for exhibition at PM-TIS corporate, all-hands meeting and distributed to family members of U.S. Army 1394th Division soldiers by U.S. Army commanders.
Received multiple awards from SRA and U.S. Army commanders.
EDUCATION, TRAINING and CERTIFICATIONS
COMPUTER LEARNING CENTER, Fairfax, Virginia ~ 3.9 GPA
DIPLOMA OF DISTINCTION, COMPUTER PROGRAMMING AND OPERATIONS
SAMS-E Academy Certificate
Department of Defense (DoD) Information Assurance Security Officer (IASO) Certified
CompTIA Security+ Certified
|
